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The goal of total quality management (TQM) is to:a) outsource manufacturing tasks to overseas businesses.b) offer customers more product options through customization.c) transform inputs into outputs.d) encourage continuous improvement in all areas of the organization.e) select the right location for a new manufacturing facility.

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Answer: Option D  

                         

Explanation: In simple words, it refers to an implemented structure under which every employee of the organisation works to maintain high standards of performance in every aspect of the operations.

In other words, it refers to the organisation wide efforts under which all employees works for the betterment of the organisation.

Hence from the above we can conclude that the correct option is D.

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